About the Role
This position will work closely with our customer’s technical teams to design and guide innovative solutions on top of the Opentrons platform. Ultimately aiding scientists in discovering, building, and running their own automated experiments. You’ll partner with some of the most innovative life sciences teams in the world.
As the lead of the Solutions Architects, you’ll have the opportunity to help shape how things get done and have a meaningful impact on the evolution of the platform. Partnering with our pre-sales and software teams, you will package up the ideal solutions for our strategic enterprise customers. And as the Director, you’ll oversee how the team operates and have direct influence on the long term roadmap.
Collaborate with key customers and act as the strategic technical advisor. You’ll identify business and technical requirements, architect deployable solutions, then facilitate and deliver.
Collaborate with the entire product development team to ensure the features and services we build help resolve specific customer scenarios to guide future deployments that drive product usage at scale.
Partner with product management to establish key processes for evaluating requirements and priorities of customer-ideated platform enhancements.
Understand and contribute to the full breadth of Opentrons APIs to inform the requirements of a robust developer platform.
Lead and manage a small team of solution architects.
5+ years experience in a customer-facing technical role.
2+ years managing teams and creating efficient processes.
Technical proficiency in designing, building, implementing, and deploying scalable, highly available systems.
Strong software engineering skills and fundamentals.
Excitement to work in a multi-disciplinary team and with scientists around the world.
Experience using test-driven development approaches to create and enhance applications.
Interest in biotech and an eagerness to learn.
Contributions or active maintenance of open-source software.
Biology and/or lab experience.